Staffyou.nl

Hire customer service staff.

Extra hands on the phone and in chat when it gets busy. Trained customer contact agents, quickly deployable and flexible per week.

Phone support: Inbound calls about orders, invoices and questions. We select on phone experience and on staying calm under pressure.

Chat and email: Written customer contact with several conversations at once. We select on typing speed and on flawless Dutch or English.

Returns and complaints: Handling complaints and return flows. We select on people who can carry a difficult conversation.

First-line support: First handling of technical or content questions. We select on how quickly someone learns your systems.

Outbound: Call-backs, retention and appointment setting. We select on experience with call scripts and on persistence.

Customer contact team leaders: Supervision and quality control on the floor. We select on experience with service levels and coaching.