Staffyou.nl
Extra hands on the phone and in chat when it gets busy. Trained customer contact agents, quickly deployable and flexible per week.
Phone support: Inbound calls about orders, invoices and questions. We select on phone experience and on staying calm under pressure.
Chat and email: Written customer contact with several conversations at once. We select on typing speed and on flawless Dutch or English.
Returns and complaints: Handling complaints and return flows. We select on people who can carry a difficult conversation.
First-line support: First handling of technical or content questions. We select on how quickly someone learns your systems.
Outbound: Call-backs, retention and appointment setting. We select on experience with call scripts and on persistence.
Customer contact team leaders: Supervision and quality control on the floor. We select on experience with service levels and coaching.