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Module — Agent

The work planners now do by hand just happens on its own.

Workforce management in plain language. The agent reaches out to people via WhatsApp, starts replacement flows and escalates according to your rules. The planner stays in control.

Book a demoView the platform
Staffyou WFM Agent
Vandaag 08:24
Staffyou Agent

Ben je zaterdag beschikbaar in Utrecht?

08:24

Ja, kan ik vanaf 16:00

08:31
Staffyou Agent

Bevestigd: zaterdag 16:00 – 23:00, Utrecht Centraal

08:31
Bericht...

Module — Agent

Workforce management in plain language. The agent reaches out to people via WhatsApp, starts replacement flows and escalates according to your rules. The planner stays in control.

Book a demoView the platformStaffyou WFM AgentVandaag 08:24Staffyou Agent

Ben je zaterdag beschikbaar in Utrecht?

08:24

Ja, kan ik vanaf 16:00

08:31Staffyou Agent

Bevestigd: zaterdag 16:00 – 23:00, Utrecht Centraal

08:31Bericht...

What does Staffyou Agent do?

Workforce management in plain language. The agent reaches out to people via WhatsApp, starts replacement flows and escalates according to your rules. Yes, within the boundaries you set: which groups, which times and which messages. Everything can be read back.

Trusted by companies across the Netherlands

The agent in action

From open shift to confirmed staffer.

Selecting, reaching out, scheduling and evaluating — the agent does it all in parallel, day and night.

  • Smart selection on skills, availability and travel time
  • Dozens of WhatsApp conversations at once
  • Whoever says yes is placed straight into the schedule
  • Follow-up with staffer and client, fed straight back into the system
Staffyou WFM Agent

How it works today

Without this module, someone solves it by hand.

The day itself is the real work. And that work currently consists of calling, messaging and hoping.

Sick leave at 6:40am

The planner calls down a list while the shift starts in two hours.

Hours of loose messages

Availability, confirmations and changes get mixed up across dozens of conversations.

Group chats and lists

Who said what isn’t recorded in the schedule, so the plan keeps lagging behind reality.

What the module does

Staffyou Agent in features, not promises.

  1. Plain language

    A question like "who is available in Utrecht on Saturday" goes straight into the schedule.

  2. WhatsApp as a channel

    Gathering availability, offering shifts, confirming the first shift, passing on changes and collecting feedback after the shift.

  3. Replacement flow

    On sick leave or a no-show, candidates are approached in the right order until the spot is filled.

  4. At-risk shifts ahead of time

    Recognises risk up to fourteen days in advance: low interest per position, gaps in the day at the same client, short lead time to the shift.

  5. Escalation according to your rules

    If it doesn’t work out, it goes to the planner. You set in advance when that happens.

How it works

From setup to daily use.

1Step 1

Within your rules

The agent operates within your agreements and within the compliance checks.

2Step 2

Visible in the schedule

Everything the agent does shows up in the schedule, so nothing happens out of sight.

3Step 3

Handover in one step

The planner takes over the conversation whenever they want.

The difference

The difference is made on the day itself.

Anyone can send names in advance. Solving the problem the moment it goes wrong is the real work. That’s where the agent sits, seven days a week, from 7am to 7:30pm, with people behind it.

WhatsAppReplacementAvailabilityEscalation7 days a week

Proof

What clients do with the platform.

“In een jaar tijd vulden we ruim 17.000 shifts in met een bezettingsgraad van 98 procent en een gemiddelde beoordeling van 4,5 sterren.”

Diergaarde BlijdorpStaffyou WFM

One platform for your permanent team, your flex pool and your agencies — Staffyou Agent is part of it.

One platform

This is how the modules work together.

Staffyou Agent isn't a standalone product. It's a building block of Staffyou WFM.

ModulesComplianceIDForecastAgentAlgoritmeEngagePillarsForecast

Determines how many people you need, per location and per moment.

Algorithm and Agent

Fill the shifts and keep them filled, even on the day itself.

Compliance and ID

Make sure every shift is correct and demonstrable.

Hours and self-billing

Hours, approval and invoicing flow automatically through to payroll.

Staffyou WFMOne platform underpinning all modules and pillarsView the platform

Questions planners also ask

Frequently asked questions

Questions about Staffyou Agent.

Yes, within the boundaries you set: which groups, which times and which messages. Everything can be read back.

Then it escalates to the planner. Handover to a human is always one step away.

Yes. You set the order and the time windows, for example your own employees first and no messages after 9pm.

Yes. Communication runs via official WhatsApp Business channels and approved templates.

Yes. The agent can be switched on and off per location, department or flow.

Yes. The agent takes over the repetitive work. The planner decides, sets the rules and stays in control.

Book a demo

30 minutes, your staffing as the starting point.

We'll go through your volumes, locations and suppliers and show how Staffyou Agent fits your scheduling process.

  • No generic product demo
  • €0.15 per scheduled hour, first 500 hours free
  • Volume-based discounts, not per user
  • Support 7 days a week, 7am to 7:30pm